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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Davies Hairs collects, uses, and protects your personal information when you use our website and services.

Last Updated: June 11, 2026

1. Introduction

Davies Hairs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy applies to all information collected through our website, mobile applications, and any related services.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order or make a purchase
  • Sign up for our newsletter
  • Contact our customer support
  • Submit a review or testimonial
  • Request a back-in-stock notification

This information may include your name, email address, phone number, billing/shipping address, and payment information.

Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages you view and links you click
  • Time spent on pages and referring websites
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our website and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Notify you when products are back in stock

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and login status
  • Keep items in your shopping cart
  • Understand how you use our website
  • Deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and email service providers who assist us in operating our business
  • Analytics Partners: Google Analytics and similar services to help us understand website usage
  • Legal Authorities: When required by law or to protect our rights and safety

All third-party service providers are contractually obligated to keep your information confidential and secure.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmission
  • Secure payment processing (we never store full credit card numbers)
  • Regular security assessments and updates
  • Restricted access to personal information

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal data
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at support@davieshairs.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Order records: 7 years (for tax and accounting purposes)
  • Account information: Until you delete your account or request deletion
  • Marketing preferences: Until you unsubscribe
  • Correspondence: 2 years after last contact

When we no longer need your data, we securely delete or anonymize it.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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